Klien-IT-Systems, just different
Sharp on software, sharp on convenience, sharp on price. Software seems boring, cleaning also seems boring. Inflation is increasing. Too few people realize that cleaning is extremely important for our well-being and prosperity. The same goes for software. Antonio Kouwenberg, Master's student of Fiscal Law, develops Klien-IT-Systems with a team of programmers: “Cleaning and software have similarities and relationships and can be powerful. My goal is to help cleaning companies, small and medium, to focus on their core business: cleaning and/or specialist cleaning. How? Thanks to the constructive, effective, efficient and yet inexpensive software system from Klien-IT-Systems. You also need fewer people in the office. Very handy in this time of labor shortage.” How does Klien-IT-Systems achieve such success, also internationally? Antonio tells.
Antonio Kouwenberg is 22 years old and now has 10 years of experience in the cleaning industry. “The cleaning market is an extremely versatile and extensive sector, with 177 nationalities spread over 231,000 employees. A big industry! Naturally, this entails many challenges in terms of HR, customer contact, stigmas and of course the work itself”, Antonio kicks off.
Cleaning, not known to everyone
“When I had a part-time job as a teenager at my father's cleaning company, cleaning company Klien, I immediately noticed the challenges. I thought it was fantastic to work in cleaning, worked together with a group of colleagues. We had fun, earned good money and were especially satisfied with the work we did. And we noticed the appreciation. I also often received the response: ' are you a cleaner? Why do you do that?'. I noticed that the cleaning profession was and is portrayed as boring, sometimes even condescending. Shame."
Cleaning involves so much
“In cleaning you learn to work hard, you meet a lot of people and you come to the most special places. Then we are not even talking about the specialist cleaning with all certificates, knowledge and craftsmanship. As a project manager, I saw even more the extras: what are the problems on the shop floor? What should be done on this new project? Who has the necessary key? Quite a few changes in planning, outstanding leave requests and the umpteenth comment from the client, which is written on a 'yellow note' and stuck on the cleaning cupboard. Things you don't want the cleaner to be left with.”
The cleaner as a base
Cleaning company Klien has already digitized the processes to organize it as efficiently and well as possible for the cleaning team. “Following our investigation, we concluded that the software systems were expensive, complex and not online. Totally not in line with our sector. We looked further yesterday, so my father and I decided 10 years ago to pick up the software system ourselves and develop it with programmers. Regional cleaning companies asked for it. That question confirmed that the Klien-IT-Systems software system really is a welcome addition to the market. Why? Because of the user-friendliness, simplicity and prevention to prevent problems. The cleaner is our base; if the cleaner has all the necessary information for a well-running and clean project, the operational side of the cleaning company will also go well. It saves a lot of time and positive energy. Our integrated App also turned out to be a golden opportunity in the process.”
Cleaning and doing business
Automatic time administration, control schedules, stock system, automatic invoices, accounting: the Klien-IT-Systems App provides a lot of efficiency and overview. “We reduced the office occupancy of Klien (with approximately 90 cleaners) from 6 to 1.5 (!). During the summer holidays there were sometimes even days with no one in the office. Not because they had to help with cleaning (which often happened in the past), but because everything was arranged and structured. And still. It goes without saying that this gives you the space to continue doing business and to expand and grow your cleaning company.”
Klien-IT-Systems is affordable for small and larger cleaning companies employees. “No start-up costs, no service subscriptions, no additional costs or additional expensive modules. Just one fixed amount per month and guidance until you understand everything. All future developments are also included in the fixed monthly amount. Our ultimate guarantee factor.”
The Klien-IT App is available for employees in 25 languages and for the back office in 5 languages. Antonio: “We are rightly proud that within one year almost 50 companies in the cleaning industry are using our appropriate software system. And we are already active in Belgium, France, Italy and soon in Spain. There is cleaning everywhere and the industry works in a similar way. The software system must be there to unburden the cleaning companies and cleaners and not to burden them. Digitization is really necessary to continue to survive as an entrepreneur, because society and customer requirements are changing rapidly. That is why our mission for now and in the future is: sharp on software, sharp on convenience, sharp on price.”
Find the original interview on the website of Schoonmaakjournaal via: https://schoonmaakjournaal.nl/actueel/antonio-kouwenberg-klien-it-systems-net-ff-anders