Helpdesk
We strive to make the system as user-friendly as possible. We try to achieve this by setting up the system in a clear and simple way, providing online help tools so you find the answer where you get the question, and constantly looking at where we can improve ourselves.
If you have any questions or are unable to solve something, a help desk is always available. And all the service always within your monthly cost for the software package.
All help always free and personal
Remote assistance
If you have any questions or problems, Klien-IT's helpdesk is available by phone and email during extended office hours from 8:30 to 17:30. 5 days a week. This service is always free of charge.
Should it not be possible to clarify your issue in this way, it is also always possible to schedule a Zoom-meeting so that we can look at it
Assistance at your office
If you want to get help with a larger group at a time, or for a longer block of time, there is always the possibility that we will visit you at your office. In this way we provide personal contact.
It is also possible to visit us at our office. In the meeting rooms we give webinars, trainings and more.
Easy switch over service
To save you and your company as much time as possible, Klien-IT will support you in the start- and set-up.
In the system, there are also multiple possibilities to import data in your account. Think about your employees, clients, suppliers and many more. Saves time and stress
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