Privacy Statement Klien-IT-Systems BV

You purchase a product and/or service from us. In order to be able to help you as best as possible, you provide us with personal data. For example, if you visit our website, if you send documents to us, if you call us, e-mail us, write a letter, visit us or someone from Klien-IT-Systems BV (hereinafter: “Klien-IT-Systems” ) speaks. We therefore think it is important that you know that you can rely on us to handle your (personal) data carefully and confidentially. In this statement we provide you with an explanation and we explain exactly how we do this.

What is personal data?

Personal data is any information about an identified or identifiable natural person. This means that information is either directly about someone or can be traced back to this person. The fact that it must be a natural person means that data of deceased persons or of organizations is not personal data. Examples of personal data are: your name, address and place of residence. Your telephone number and postcodes with house number are also personal data. Sensitive data such as a person’s race, religion or data about your health are also referred to as special personal data. These need extra protection.

What do we use your personal data for?

The personal data you have provided to us will only be processed for the following purposes:

– To do the agreed work as well, efficiently and effectively as possible;

– To contact you for our services;

– Sending a newsletter or invitations to events/training;

– For our other marketing purposes.

We only use the personal data for these purposes and never pass the personal data on to third parties without your permission or any other basis. If we are allowed to pass on the data with permission or on another basis, we will impose the same protection and security measures on the third party as we use ourselves.

The processing takes place on the basis of one of the following principles:

a- The processing is necessary for entering into and the execution of the agreement between you and Klien-IT-Systems;

b- The processing is necessary for compliance with a legal obligation;

c- You have given permission to Klien-IT-Systems for the processing of your personal data.

From whom do we process personal data?

We process personal data of our customers and (website) visitors. This is part of our business operations. Important: if you as an organization or company provide us with personal data of your employees, you are obliged to inform your employees about this.

Which personal data do we process?
We process the following personal data:

– First name and last name
– Position
– Company name
– Contact and billing address
– E-mail
– Address
– Date of birth
– Gender
– IP address
– Financial data (for the performance of the service and/or invoicing
– Any other data that you have provided to us without obligation.

We only process personal data that we have obtained on a lawful basis.

 

How do we handle your personal data?

When processing personal data, Klien-IT-Systems adheres to the rules prescribed by privacy legislation, in particular the AVG. This means that we only collect and process personal data if there is a basis and a purpose for this. Only the personal data that is necessary are collected and the personal data is then only processed for that specific purpose. In doing so, we keep an eye on the nature of the personal data and adapt an appropriate technical and organizational level of security to this. You can therefore assume that we handle personal data carefully, safely and confidentially.

Confidentiality

The services provided by Klien-IT-Systems make it necessary for our employees to have access to your personal data. In order to guarantee the protection of your personal data here too, all our employees have signed a confidentiality agreement. We hereby impose on our employees that they keep your personal data absolutely secret and that they handle the data you entrust to us with care. It is also important to know that only authorized personnel may process your data.

Inspection and correction of your data
We collect and process your personal data, but this data will of course remain yours. That is why we always offer you the opportunity to see what information we have about you. If the information is incorrect, you can request that it be corrected. Requests for inspection or correction of your data can be addressed to the following e-mail address: info@klien-it-systems.nl. You can also contact us here with questions about this Privacy Statement.

Retention period

We do not store your data longer than is necessary for the purpose for which we obtained the data from you. The criteria for determining the retention period of your personal data are: (a) the duration of the agreement with Klien-IT-Systems, (b) the existence of a legal retention obligation or term or (c) the existence of a ( potential) claim or dispute in connection with which the data should be retained.

Cookies
When you visit our website, cookies may be placed on your computer, tablet or smartphone. If you want to know more about this, it is best to read our Cookie Statement. This Statement can be found on our website.

Amendments
Klien-IT-Systems reserves the right to make changes to this Privacy Statement. We therefore recommend that you regularly check whether anything has been adjusted.

If you have any questions about the processing of your personal data by the organization or if you wish to make use of one of the above rights with regard to your personal data, you can always contact us via Klien-IT-Systems.

Cookie Statement Klien-IT-Systems BV
Klien-IT-Systems uses cookies on its website and in its app. In this document, Klien-IT-Systems is happy to explain and explain why it uses which Cookies and what this means for you.

What is a cookie?
A cookie is a small text file that is placed on your computer, tablet or smartphone during your visit to our website or when using our app. Information is stored in this text file. This information can be recognized by this website on a later visit.

How long cookies?
Cookies have an expiry date. Some cookies are deleted when you close your browser. Others (e.g. those with login credentials) can remain on your computer or smartphone for years if you don’t delete them.

Why cookies?
You usually cannot see what exactly a cookie is for. As we wrote before, cookies are text files, but the content of those files is usually unreadable computer code. That is why we would like to give you some more explanation.

Klien-IT-Systems uses cookies:

  • To ensure that our website works properly;
  • To identify users: in this way we gain insight into the number of visitors who end up on our website and in which part of our website they visit;
  • To place advertisements that are of interest to you.

Which cookies?
Permanent cookies
When you visit our website again or when you use our app for the first time, Klien-IT-Systems recognizes you with the help of permanent cookies. Our website can therefore be specially set to your preferences. If you have given permission for the placing of cookies, we can remember this by means of a cookie. This means that you do not have to repeat your preferences every time, which saves you time and allows you to use our website more pleasantly. You can delete permanent cookies via the settings of your browser.

Session cookies
With the help of session cookies we can see which parts of the website you have viewed during your visit. This allows us to adapt our service as much as possible to the surfing behaviour of our visitors. Session cookies are automatically deleted when you close your web browser.

Tracking cookies
With your permission we place tracking cookies on your equipment. These cookies can be requested later when you visit a website from our network. This allows us to find out that you have visited other website(s) from our network in addition to our website. The tracking cookies can also be used by advertisers who are in the same network.

A profile is built with tracking cookies. This profile is not linked to, for example, your name, address, and e-mail address. It only serves to tailor advertisements to your profile, so that they are as relevant to you as possible.
You can delete tracking cookies via the settings of your browser. Some tracking cookies are placed by third parties who, among other things, display advertisements to you via our website. You can delete these cookies centrally, so that they are not placed back on a third party website.

Google Analytics
A cookie is placed via our website from the American company Google, as part of the “Analytics” service. We use this service to keep track of and to get reports on how visitors use the website. Google may provide this information to third parties if Google is legally obliged to do so, or insofar as third parties process the information on behalf of Google. We have no influence on this. We have allowed Google to use the obtained analytics information for other Google services. The information that Google collects is anonymized as much as possible.

Social Media
Buttons are included on our website to promote or share web pages on social networks such as Facebook, LinkedIn and Instagram. These buttons work by means of pieces of code that come from Facebook or Twitter itself. Cookies are placed through this code. We have no influence on that. Read the privacy statement of Facebook or LinkedIn (which can change regularly) to read what they do with your (personal) data that they process via these cookies.

The information they collect is anonymized as much as possible. The information is transferred to and stored by Facebook and LinkedIn on servers in the United States.

Right of access and correction or deletion

You have the right to request access to and correction or deletion of your data. To prevent misuse, we may ask you to identify yourself adequately. When it comes to accessing personal data linked to a cookie, you must send a copy of the cookie in question. You can find these in the settings of your browser.

Enabling and disabling cookies and their removal

Cookies can send your personal information to all kinds of companies. If you do not want this (anymore), you must delete the cookies from your computer, tablet or smartphone. Deleting cookies is not very difficult, but keep in mind that after cleaning websites you will have to log in again and your passwords may no longer be remembered. You may also need to reset pages.